Turnaround Times
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The last few years have continued to bring many unique challenges. Many orders are currently taking longer than usual, so we highly recommend you place orders as soon as possible, and do not overpromise on deliveries if you are working with clients. You can see the current production and shipping status of your orders at any time at accounts.prodpi.com.
One-day shipping can be added to orders to help them arrive sooner, but remember that adding overnight shipping does not speed up the in-lab time your order takes to get produced, nor does it guarantee your order will ship the same day. One-day shipping only expedites the shipping method once the order is complete. If you need to expedite your order's in-lab turnaround time, please contact Customer Service to discuss potential options.
Estimated Turnaround Times for New Orders
| Product | Turnaround Time |
|---|---|
| Layflat Books | 2-3 Days |
| Layflat Albums | 2-3 Days |
| Hardcover Books | 2-3 Days |
| Bamboo Tabletop Frames | 2-4 Days |
| Bamboo Ornaments | 1-2 Days |
| Acrylic Blocks | 2-4 Days |
| Photo Prints | 1-3 Days |
| Giclée Fine Art Prints | 1-3 Days |
| Ultra-Thick Prints | 1-3 Days |
| Large Format Photo Prints | 1-3 Days |
| Mini Snapshots | 1-3 Days |
| Large Format Fine Art Prints | 1-3 Days |
| Modern Metal Frames | 3-5 Days |
| Aluminum Metal Prints | 2-4 Days |
| Walnut Framed Canvas | 5-7 Days |
| Ash Framed Canvas | 5-7 Days |
| Acrylic Prints | 2-4 Days |
| Framed Acrylic Prints | 2-4 Days |
| Frosted Metal Frames | 3-5 Days |
| Walnut Frames | 3-5 Days |
| Ash Frames | 3-5 Days |
| Gallery Frames | 3-5 Days |
| Wrapped Canvas | 2-4 Days |
| Maple Wood Prints | 3-5 Days |
| Bamboo Photo Blocks | 2-4 Days |
| Photo Blocks | 2-4 Days |
| Cards | 1-3 Days |